Charles Ng

Vancouver, BC
778.968.4668
[email protected]
hellocng.com

Technical Skills

Frontend Development

  • TypeScript / JavaScript
  • React.js / Next.js 15
  • HTML5 / CSS3 / Tailwind CSS
  • Responsive Design / UI/UX

Backend & Data

  • SQL / PostgreSQL / MongoDB
  • REST APIs / GraphQL
  • Node.js / Apache

Business Applications

  • Microsoft Excel / VBA
  • Power Query / Access
  • Process Automation
  • Business Intelligence
  • Data Analysis & Visualization

Tools & Platforms

  • Linux Debian / Windows
  • Git / Version Control
  • Raspberry Pi / Self-hosting
  • HTTPS / SSL Configuration
  • VS Code / Cursor

Education

Bachelor of Business Administration

Capilano University

117 credits completed
Key courses: Project Management, Operations Management, Performance Management, Organizational Behavior, Managing Change

Professional Experience

Casino Shift Manager

Grand Villa Casino

Relief 2022-2024 / Full-time 2024 – Present
  • • Report and manage casino operations and performance
  • • Develop automated tools
  • • Build business intelligence dashboards
  • • Schedule Table Games and Slot employees bi-weekly and manage time-off requests
  • • Prepare annual shift pick schedules
  • • Manage employee performance and discipline
  • • Ensure regulatory compliance

Relief Casino Manager

Parq Vancouver

2021 – 2022

Pit Manager

Parq Vancouver

Relief 2014-2017 / Full-time 2017 – 2022
  • • Developed scheduling systems and vacation logging
  • • Compiled various performance reports
  • • Created VBA tools for administrative automation

Dealer Supervisor

River Rock Casino Resort

2012 – 2014
  • • Supervised gaming operations and trained staff
  • • Ensured game integrity and protected assets
  • • Tracked players' plays and transactions

Dealer

River Rock Casino Resort

2010 – 2012
  • • Dealt table games with accuracy and integrity
  • • Maintained table security