Charles Ng
Technical Skills
Frontend Development
- TypeScript / JavaScript
- React.js / Next.js 15
- HTML5 / CSS3 / Tailwind CSS
- Responsive Design / UI/UX
Backend & Data
- SQL / PostgreSQL / MongoDB
- REST APIs / GraphQL
- Node.js / Apache
Business Applications
- Microsoft Excel / VBA
- Power Query / Access
- Process Automation
- Business Intelligence
- Data Analysis & Visualization
Tools & Platforms
- Linux Debian / Windows
- Git / Version Control
- Raspberry Pi / Self-hosting
- HTTPS / SSL Configuration
- VS Code / Cursor
Education
Bachelor of Business Administration
Capilano University
117 credits completed
Key courses: Project Management, Operations Management, Performance Management, Organizational Behavior, Managing Change
Professional Experience
Casino Shift Manager
Grand Villa Casino
Relief 2022-2024 / Full-time 2024 – Present
- • Report and manage casino operations and performance
- • Develop automated tools
- • Build business intelligence dashboards
- • Schedule Table Games and Slot employees bi-weekly and manage time-off requests
- • Prepare annual shift pick schedules
- • Manage employee performance and discipline
- • Ensure regulatory compliance
Relief Casino Manager
Parq Vancouver
2021 – 2022
Pit Manager
Parq Vancouver
Relief 2014-2017 / Full-time 2017 – 2022
- • Developed scheduling systems and vacation logging
- • Compiled various performance reports
- • Created VBA tools for administrative automation
Dealer Supervisor
River Rock Casino Resort
2012 – 2014
- • Supervised gaming operations and trained staff
- • Ensured game integrity and protected assets
- • Tracked players' plays and transactions
Dealer
River Rock Casino Resort
2010 – 2012
- • Dealt table games with accuracy and integrity
- • Maintained table security